Where brainstorming and introversion intersect

In the movie Dead Poets’ Society the teacher, played by Robin Williams, captivates and inspires his students with his confidence in their potential to make a difference:

You will learn to think for yourself…words and ideas can change the world.

This resonates with the emerging consensus on the limitation of group brainstorming – the danger of groupthink.

As the classroom scene unfolds, Williams tells his students to tear out a page from a textbook. The particular content focuses on analyzing poetry mechanistically which flies in the face of thinking for yourself.

The reactions of different students are hilarious. Some immediately rise to the challenge tearing out pages as Williams goads them on. Others hesitate briefly such as one student who after encouragement from his fellow classmates carefully uses a ruler to rid the textbook of the offending passage. We witness thinking for yourself in action and the different thinking styles that go with it.

The careful student is likely an introvert who needs some time to check out the merit of the action in his mind before jumping in. This isn’t brainstorming but it highlights the importance by the teacher and by the different student reactions that thinking for yourself is a sacred part of our identity.

Susan Cain in her book The Power of the Introvert in a World that Can’t Stop Talking underscores the contribution of thinking for yourself, extroverts included. People are generally more creative when they have some quiet time and freedom from interruption to let their minds search for new ideas and connections. This mind wandering gets below the surface noise of our conscious minds to enable imaginative work to be done.

Introverts thrive on quiet time to think first. A number of recent studies by researchers in neuroscience and psychology now point to the importance of this quiet time as a must for better brainstorming by any mix of people. The result is more and better quality novel ideas at the outset of the creative journey and as the process unfolds with a group or team. Team leaders and managers take note: build in this structured time for members of the group!

Electronic brainstorming tends to offset the problem of group think in real time. This may be due to the advantage of solitude in the midst of a group adventure. Crowdsourcing in large groups and teams that collaborate remotely seem to channel brainstorming well.

Taking a page from the preference of introverts as a start point, no matter the medium the principle of thinking for yourself is a useful guide for improving brainstorming. As Robin Williams says so beautifully in the movie, “The powerful play goes on and you may contribute a verse. What will your verse be?”

OK. I gotta think positive!

You could see it in his eyes – the tears. At the same time his lips quivered. Kyle Stanley blew a three-shot lead on the 18th hole at Torrey Pines at the Farmers Insurance Open with a triple bogey. Meanwhile, Brandt Snedeker who was seven off the lead at the beginning of the day had finished with a 67 to assure him of second place – until the meltdown. Snedeker went on to win the golf tournament in a sudden death play-off against Stanley.


This is every golfer’s nightmare. Just ask Rory McIlroy and many before him. How do you stay positive when the stress is extraordinary? How do you find your centre again after such a shock?

Although extreme and relatively rare for golfers and the rest of us, the comeback techniques are universal. We humans have a remarkable ability to bounce back. Built into our biology is the tendency and ability to see the silver lining. And, that’s just the start.

The hard work is rebuilding a frame of mind to confront the same or different challenges. It’s not enough to “think positive” although positive self-talk is essential such as “I can do this”. The trouble with just thinking is that it is not doing. A routine – doing something even if it’s a little bit every day – is the key to strengthening resilience in the face of adversity. As Shawn Achor author of The Happiness Advantage puts it:

Training your brain to be positive is not so different from training your muscles at the gym.

Twitter, Facebook and the Web are alive with tips, tools and techniques gleaned from current research across multiple disciplines. The January-February 2012 edition of The Harvard Business Review is dedicated to the science of happiness. Science Digest provides nuggets on a daily basis. The self-help book business has been thriving for 60+ years. The topic has a long history in religion and in human history.

So what can Kyle Stanley do? Here are some examples that consistently pop up as proven to work:

1. Ease someone else’s pain. Do something good for someone else. Help a person looking for something in the grocery store. Hang out for a day with young kids who can’t afford to take golf lessons. Be their teacher for a few hours. Good intentions have a two-way impact: soothe pain, and increase pleasure. Confucius called this The Jen Ratio.

2. Ponder. Handwrite in a notebook all your thoughts about the situation, free flow, no judgment or editing. That empties the mind, takes out the busyness and has a calming effect even for many athletes who prefer action to sitting quietly writing. Handwriting makes a stronger connection to the brain than working on a computer. The quieter creative and healing part of the mind can get to work.

3. See the silver lining. Exercise this biological gift to your advantage every day. Verbally or in a notebook, make a list of three reasons you are grateful. The Dalai Lama likely has practiced this to a fine art. He giggles quite a lot. We can assume he must see the upside to just about obstacle thrown in his way.

4. Listen to music while exercising. You can’t do it while competing as it does give an athlete a competitive advantage. But you can in-between tournaments. Music acts like a conductor orchestrating and coordinating activity across different parts of the brain. The repetitive beat combined with the exercise –walking, yoga, work out at a gym, Zumba, etc. – directs attention away from the negative providing a motivational boost. Mark Fenske, co-author of The Winner’s Brain, wrote about the power of music in The Globe and Mail (February 2, 2012).

5. Do something silly. Be with someone silly. Permit yourself to have fun. Laughter is an infectious social phenomenon. Even a quip here and there in conversations with others will magically lift your spirits and those around you. Reach out to David Feherty at the Golf Channel. He can make even the most dour person chuckle.

These and related habits repair and develop our Buddha brain. Rick Hanson describes the process in his book Just One Thing: Developing a Buddha Brain One Simple Step at a Time. Many little mindful habits tame the amygdala, our brain’s anxiety-ridden troublemaker. The emotional tail wags the rational dog (Jonathan Haidt). But it doesn’t always have to be that way.

Feeling "Sandwiched in Your Work? There are Tools to Ease the Pressure.

It’s not getting any easier for managers to manage. The younger generations want agile, open, engaging tech-savvy workplaces where legacy bureaucracies reign. The front-line is seldom satisfied. An economic environment in perpetual turmoil yields no promises for stability. Politicians and bosses from above don’t always consult and make good policy or strategy. Managers are truly the “sandwich generation” no matter their age.


But, good news: the fog around what works in management is less dense. Precision tools with a proven track record are beginning to proliferate.

Here are two top tools from 2011:

The Three to One Rule – Three Positive Emotions to One Negative

If you want employees to be open to change, generate creative ideas on the fly, make good decisions and generally be more productive, put away your negative, anxious self (even if you have good reason to be so). Sprinkle positive ideas and comments three times as often as negative. The latter spread faster than the former. Positive emotions that are genuine also build trust.

The Progress Principle – Small Wins

Black holes and snails leave burned out people in their wake. There is nothing worse for morale than a team having worked night and day on a project only to see it stalled somewhere up the line. Our brains like rewards. The size doesn’t matter. No rewards – funkiness sets in.

Managers who take pushing the fly wheel seriously also continuously re-generate team energy.

Both of these tools radiate results in all directions. Like compound interest, such multi-purpose instruments are cheap ways to develop increasing returns.


For more information, check out these researchers on YouTube:

Barbara Fredrickson, Positive Emotions and Teresa Amabile, The Progress Principle.

The Semicolons in Our Lives are Doing Battle with Our Twitter Brains

Evolution has hardwired us to read but there is no genetic map for it. The “expert reading brain” comes into being through parents, teachers and self-study. Its thickly branched and interconnected cells are the result of deep, focused attention and concentration on the pages of a non-networked book or article. According to Nicholas Carr (The Shallows) and a chorus of neuroscientists, hyperlinked reading triages our attention inviting multi-tasking and the potential for a “techno-brain” less able to deal with complexity.


Should we be worried? Yes, because the problems we face are “swampier”. These “semi-colon” situations have no technical recipe upon which we can draw. We have to learn as we go and that requires a deep thinker type of brain and skill.

Our workplaces past and present have never been very friendly to slow, concentrated thinking. Packed agendas and back-to back meetings in a hurry up, make-a-decision-fast atmosphere, most often create too much noise for creative thought. In the not-too-distant past, holidays, evenings and weekends offered some respite for re-charging and reflection. But, now the 24/7 social media tsunami is escalating the battle with our evolutionary need to concentrate to survive. Or is it?

We are evolving as did our ancestors. How we do so might be more the point.

Personally I am a Twitter and blog fan. I find those media stimulating and information-rich. I am learning more because of my interconnections with others. These links are not distracting. They instead spark all kinds of ideas which I record. They lead to research pathways I might never have discovered. Put simply – I have added to not subtracted from my thinking brain.

However, I do follow a structure which helps my “expert reading brain” to stay alive:

1. I seldom click on hyperlinks until I have read the whole article;

2. I take notes highlighting key points and then adding my own thoughts about their meaning for my habits and challenges;

3. If I don’t have time to concentrate when I encounter the new information, I set aside time in the evening or morning – about an hour every day – to review and focus on the ideas flowing through Twitter and other sources;

4. Although I have a Kobo, I plan to mix reading “regular” with e-books. Apparently the hands-on nature of a “real” book, like handwriting, is a more efficient and possibly meaningful route to our brains.

Nicholas Christakis, professor of medicine and sociology at Harvard University, claims that we are in the very early stages of the new biosocial science. It is helping us to understand why we behave for better or worse.

At the heart of the matter is wisdom. Without it, we are only left with information. To quote Confucius:

Wisdom can be learned by reflection, the noblest; imitation, the easiest and experience, the bitterest.

We need all three.

Shocked Out of Creativity as Kids?

Although I haven’t read Po Bronson and Ashley Merryman’s book Nurture Shock about child development, the title sparked a thought: Are we shocked out of creativity when we are growing up?

We do know that adults ask fewer questions, laugh a whole lot less than kids and certainly don’t play as much with some exceptions. Those include people such as comedians, clowns, magicians and jazz musicians and employees who are part of organizations that encourage fun like IDEO, Zappos, Southwest Airlines and many software companies. But, for the majority of adults, working life at least is far too serious and the idea of fun is often viewed as flaky.

The scarcity of questions, laughing, fun and play may go way back to the settling in of “judgment” when we were growing up - self-consciousness from how we were taught to react to mistakes, problems and uncertainty. Play is a safe harbor for facing challenging and hostile environments – experimenting without suffering dire consequences. Fun and laughter allow us to let go, reduce the noise level thereby allowing weak signals in our brains where insights reside to be detected. But, we also lose control temporarily. Questions take us out of our comfort zone because they stir the pot and introduce uncertainty. All of these factors battle with judgment for mind and body space.

After a screw up, we have about 500 milliseconds to react with awareness: ignore the mistake and brush it aside for the sake of our self-confidence or investigate the error and learn from it. Let the judgment mindset in? Or, take more of a growth mindset?

What can we do? Young children and students who are praised for their efforts, not their "smarts", typically demonstrate significant self-improvement. They are encouraged to challenge themselves, learn from their mistakes. We can do this for ourselves to bury the judgment factor and soften the bruising of our egos. Who knows what wonderful ideas may emerge when our more open minds are simply wandering around?

Want to Make Progress on a Tough Challenge? Take Some Cues From Golf

Until most individuals recognize that sustained training and effort is a prerequisite for reaching expert levels of performance, they will continue to misattribute lesser achievement to the lack of natural gifts, and will thus fail to reach their own potential.

- K. Anders Ericsson

We humans have always marveled at the accomplishments of athletes or for that matter anyone who pushes the limits of mastery no matter the skill to be conquered. Golf provides a special window into the journey because we witness the ups and downs of professional golfers of all ages publicly, Tiger Woods for one. Their stories in many ways mimic working life, particularly the managing stress and personal development parts. That’s where we can tune in for some tips.

Karl Morris who is mental coach to Darren Clarke, Charl Schwartzel and Graeme McDowell, picks up on the importance of “deliberate” practice popularized by Malcolm Gladwell in his book Outliers. As K. Anders Ericsson explains – the academic guru on the topic – this is not mindless practice. Athletes and any other persons wanting to better their best focus on incrementally stretching beyond their comfort zones, not unlike what we all had to do during our elementary, high school and college or university studies. Plus athletes have expert coaches who, like teachers in our younger years, are a must to provide feedback, guidance and encouragement.

In golf or any domain for that matter, deliberate practice requires work, lots of it. That means attention, concentration, reflection and managing emotions with each shot, each action and reaction.

So, here are three tips from Morris and the researchers on whom he draws:

1. Attend only to one task at a time, one ball at a time until you get it right. So multiple goals and tactics are out.

2. Write down your score. Keep track so you have hard data feedback. This “immunizes you against pressure” in the future.

3. Attach positive emotions to shots even when they are less than your expectations. Even a smile despite a disappointment can shift your opportunity for future success.

Tip # 3 is probably the hardest to do. Rick Hanson in Just One Thing: Developing a Buddha Brain One Simple Practice at a Time breaks it down into three simple steps that are easy to remember:

Let Be: Acknowledge how you are feeling, your “inner dialogue”.

Let Go: Breathe deeply. Say goodbye to those feelings if negative.

Let In: Replace what you released with something better, like feeling grateful for… (you fill it in). Call it the “silver lining response”.

Note that “mere experience” and “everyday skills” do not qualify as deliberate practice. The latter is akin to the mental demands of complex problem-solving. But, according to Ericsson, too many people default to their everyday skills and as such suffer from “arrested development”!

Have we gone too far with thing and things?

In analyzing Agatha Christie’s writing over her lifetime, linguists concluded that her more extensive use of the word thing in her later years was an indicator of her mental decline. That observation barely registered for me at the time. But something must have stuck. I can no longer ignore that at work, in our personal lives, in books and in the media we use thing and things indiscriminately. Are we dumbing down our discourse?

The first inkling that thing and things was getting to me occurred when I was addressing an audience. I became hyper-aware that I was about to use one of the words in a sentence and then struggled for a micro-second to replace thing with the proper word. So far so good but it requires a ton of mental energy.

The next phase was in books, articles and media - it’s everywhere phase. My train of thought is increasingly disrupted by thing and things popping up no matter where I turn. They are well-entrenched in all that I read and hear, scholarly or otherwise. I am astonished at the extent to which we have fallen into a thingy world.

Was Agatha Christie ahead of her time in reflecting a normal evolution of our language? Or, was her mental capability less sharp? What do you think?

My take: a thingy world doesn’t look good on us.